View Audit History

  1. Log in to Salesforce.
  2. Click . The App Launcher pop-up window appears.

  3. Under All items, click Consents. The Consents record page appears.

  4. Click and select All to remove filters and view all records. The All records view appears.

  5. Click a consent record to view details. The Consent details page appears.

  6. Click a consent status on the right to view the audit history details.

  7. Refer to the table below for more details on individual fields.
FIELDDESCRIPTION
Sender IDDisplays the Sender ID who sent the consent.
Confirmation SentDisplays whether a confirmation message has been sent out for the consent received.
SourceDisplays the source from which the consent is received.
Double Opt-InDisplays whether a double opt-in request is sent to the customer.
Double Opt-in KeywordDisplays the Double opt-in keywords that is shared with customer. This field displays value only if the Double opt-in request is sent to customers.
StatusDisplays the current consent status of the record. For example, Opt-in, Opt-out or Pending.
SMS Record ReferenceDisplays the reference number of the SMS History record.
Old StatusDisplays the previous consent status of the record.
Modified ByDisplays the ID of the user who modified the record.

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