Create An Email Template

We are providing a default template for Addon Package users. If you want to create a separate template you can follow the steps and create your Email template and many more as per your requirements.

1. Click Setup
2. Search Classic Email Templates in the Quick Find and go to that page.
3. Click New Template.
4. Select Text in Step 1 and click Next.
5. In the Email Template Information Form type in a name for the Email Template and a Unique Template Name.
6. Fill the Subject field with [#smagicinteract__Incoming_SMS__c.Name] or [#smagicinteract__smsMagic__c.Name] to receive proper notification.
7. Click Save.