Overview

Global Navigation allows you to interact with all of your application modules from a single interface.  All the horizontal navigation tabs are now available in simplified vertically arranged navigation.This menu will be available under the single navigation tab ‘SMS-Magic Converse’ inside the SMS-Magic Converse application in Salesforce.This feature will be available in the Salesforce Classic and Salesforce Lightning version.Feature accessibility will remain as per plan and profile/user level permissions assigned.

Accessing Global Navigation from other Salesforce app tabs:

In Lightning experience, when the user is using the “Sales” app, the user can search for the “SMS-Magic Converse” tab in the app launcher and access the “SMS-Magic Converse” tab within the “Sales” app without switching the current application. Similarly in Classic experience, users can access the “SMS-Magic Converse” tab from the “All Tabs” list. All tabs can be accessed by clicking the “All Tabs” button in the main navigation.

however, if you have installed SMS-Magic Converse  v1.61 for the first time, you will land on the “SMS-Magic setup” page. All the icons and their functionalities will be enabled with their expected functionalities once the setup is over.

Available Salesforce editions: 

Professional, Enterprise, Performance, Unlimited and Developer Editions.