Features Available as per the Selected Plan
The features’ availability in the Global Navigation bar depends on your plan selection.
Following features are available depending on the plan :
| No | Master Feature(s) on Global Navigation | Feature(s) | Start Your Conversation plan availability | Grow Your Conversation plan availability |
| 1 | Converse Settings | Plan selection | Yes | Yes |
| Basic Compliance | Yes ( Basic Compliance) | Yes (Basic +advancedCompliance) | ||
| User Management | Yes(Basic user licenses) | Yes(Power User licenses) | ||
| MoC | Yes | Yes | ||
| Coverage | Yes | Yes | ||
| SenderID Assignment | Yes | Yes | ||
| Check readiness | Yes | Yes | ||
| 2 | Converse Home | Plan management | Yes | Yes |
| Analytics dashboards | Yes | Yes | ||
| Notification component ( Lightning Notification component) | Yes | Yes | ||
| 3 | Converse templates | All | Yes | Yes |
| 4 | Converse Apps | Create & Administrator | Yes | Yes |
| Execute actions & view analytic of the apps | Yes | Yes | ||
| 5 | Campaign Manager | All | Yes | Yes |
| 6 | Converse desk | All | No | Yes |
| 7 | Converse inbox | Conversation view | Yes | Yes |
| 8 | Message notifications (Lightning experience) | Utility Bar | No, includes only notification component | Yes |
| Sidebar | Yes | Yes | ||
| 9 | Send a single SMS | – | Yes | Yes |
| 10 | Bulk SMS Campaigns | – | Yes | Yes |
1. In case of an upgrade to V1.61, the existing tabs on the screen will not disappear and remain functional as they were earlier.
2. If you have installed SMS- Magic Converse App for the first time with the latest version(v1.61), the Converse home will open with the Global Navigation bar.
3. Converse templates and Campaign Manager tab will not be available in the Global navigation view, this will be available as a tab separately.
4.If you have upgraded SMS-Magic Converse app or newly installed this version i.e. V 1.61 with Global navigation bar, your SF1 Mobile app will not be affected. You can work with SF1 mobile app without the default Global Navigation view.