Bulk Messaging
Every text messaging initiative geared to drive sales typically would begin with a Bulk messaging activity. You may need to address a group of people within a geographic region, or community and send out a bulk message to all or few of them from the list.
The messages can be text (SMS) or Multimedia (MMS) based and follow same mechanisms to setup and send
NOTE: For sending MMS from Salesforce make sure your Org is setup for MMS. Contact your Org admin for details.
Bulk Messaging can be done manually as well as in an automated way. See the use-case for Automated Campaign Setup for automated bulk messaging.
Bulk messages from a List
You can send the bulk messages from the List View of the Salesforce for Contacts or Leads.
Similarly, you can send bulk messages from Campaign Manager, Salesforce Campaign and Reports
0 Comments