Automate Email Services

You can automate the email services so that email alerts for the notification of new incoming SMS are created.

To set up the automation of the email services, perform the following steps:

1. Install the email-to-text package in the Salesforce platform.
2. Setup the Email Services on the Salesforce platform.
3. Setup the Email Service Address on the Salesforce platform.
4. Create an alias email address to be used in the organization-wide email address.
5. Setup the organization-wide default email address for receiving the notification.
6. Create an email alert to use in the process builder for sending notifications for new incoming SMS.
7. Create the process builder for sending notifications for new incoming SMS.