Create and configure Send SMS and Bulk SMS Buttons on Object Page & List View Layouts

Send SMS buttons work on record detail pages in Salesforce and allow you to send SMS by clicking on the button (Lead or Contact if it’s a Person Object; or Associated record like Cases, as per the MoC Configuration). It send SMS to the Mobile field associated with the Button and also gives the capability to use a Template with merge fields from associated objects.

Send Bulk SMS on List View Layout gives you the capability to select multiple records and send SMS to them. You can compose a new SMS, or choose a single template with merge fields from associated objects to send to all the recipients. 

You can create Send SMS and Bulk SMS buttons and associate these buttons to Visualforce pages generated in configuration of message objects. For more information about setting up SMS buttons on page layout, search layout etc., , see (Admin Guide Topic link)

Was This Article Helpful?

0 Comments

There are no comments yet

Leave a comment

Your email address will not be published. Required fields are marked *

xTo test this chatbot, please submit your details on this page
Note: After submitting your details you will be redirected to this page and access chatbot