Create Content Type

Define Customer Details

Content Type Name

Type the content type name. It must follow the given guidelines:

• It must be a maximum of 40 alphanumeric characters including underscores (_)
• It must start with a letter.
• It should not include spaces
• It must not end with an underscore or contain two consecutive underscore characters.

Consent Mode

In the drop-down list select the relevant consent mode for the new content type.

Applicable Sources

Select the message source. The available options are:

• Automated Conversation
• Bulk Conversation
• Interactive Conversation

Configure

Sender ID

In the drop-down list, select the Sender ID that will be associated with this Content-Type. Consent is created only if you receive an incoming request for this content-type using this Sender ID.
This field is available only if you select Sender ID as your consent parameter in Step 1 of the Compliance configuration. If Sender ID is not a consent parameter then consent records for content-type is created using the same Sender ID through which the incoming request is sent.

Opt-In keyword

Type the specific Opt-in Keywords that you want to associate with this content type.
Once configured this rule will be given priority over the basic settings.

Opt-In Confirmation Message

Type the message that will be sent to customers in response to the Opt-in request.

Opt-out Keyword

Type the specific Opt-out Keywords that you want to associate with this content type.

Opt-Out Confirmation Message

Type the message that will be sent to customers on receiving the Opt-out request.

Opt-Out Instructions (Optional)

Auto append opt-out Instruction in every message

Select the option if you want to add an opt-out instruction to every message that is sent out.

In an Interval

Select the number of days after which the opt-out instruction will be appended to the content-type message being sent out.

Select an Interval

In the drop-down list select the number of days after which you want to append the opt-out instruction with the content-type message.

Do not Auto-append opt-out instructions in every message

Select this option if you do not want to want to append an opt-out instruction to every content-type message that is sent out.

Opt-out Message

Type the message you want to append as an opt-out instruction.

This field appears only if you select the Auto append opt-out Instruction in every message option.