Understanding the XML configuration for SMS Automation

For your convenience, we provide the XML configuration that must be used for creating a Webhook for SMS Automation.

You can create the XML for a particular object by logging in to https://app.sms-magic.com and then going to Get Started > Configure > Automation.

Follow these steps to enable the XML configuration:

  1. Navigate to Get Started > Configure > Automation and click the Generate XML button.
  2. A pop-up window will appear that asks for details such as Module, Sender ID, Phone field, and SMS Templates.
  3. Click the Generate XML button to create the XML configuration for setting up a webhook in Zoho CRM.

Copy and save this XML to be used in creating a webhook. See the next section.

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