Sender ID

Sender ID is the name or number which appears on the mobile phone of a recipient when they receiving an SMS message. SMS-Magic provides you the option to configure the Sender ID for your organization. Follow these steps to create a sender ID:

You can view all the incoming numbers and Sender IDs by navigating to SMS-Services > Coverage on the SMS-Magic Portal.

You will be required to provision incoming number or Sender IDs by contacting us at care@sms-magic.com.
From the top menu in Zoho CRM, go to the SMS SenderID module.
Click on + icon to create a new sender ID.
Enter the SMS SenderID Name for your reference and the Sender ID you want to use.

By default, a sender ID is assigned to the current user and will be visible to owner of the sender ID. You can share the Sender ID record by setting sharing rules for a particular group or profile. See Data Sharing Rules to learn more about sharing records.
Your Sender ID is now ready for use. Simply choose this Sender ID when composing a message.
You should be able to view the Sender ID when sending a SMS message to Lead or Contact objects.