Pre-requisites

Before you start conversing with your customers using the SMS-Magic mobile app, make sure to fulfill the following prerequisites:

• Install the app on your iOS or Android device
• Customer should have an active SMS-Magic account with an active plan (Start Your Conversation, Grow Your Conversation, Old Plan)
• User needs to have an SMS-Magic Salesforce or Portal license
• SMS-Magic application basic setup should be completed (In CRM or customer portal)
• Message credits should be available