Overview

SMS-Magic is a complete solution to do business messaging from CRM platforms such as Salesforce & Zoho. The primary target user personas/end-users are Sales Representatives and Service Agents. For many businesses, these people are on-field users. These users prefer an easy to use mobile app to converse with their customers and sync data between the mobile app and CRM.

Best of all, your customers won’t need to install anything! Users send messages from the SMS-Magic mobile app while customers receive them as text messages.

Key Features of the Mobile App:

• Engage with your customers on the go
• Get real-time notifications of customer incoming messages
• Respond to incoming messages from customers not yet in your CRM
• Assign customer conversations to team members
• View updated customer conversations on both mobile & CRM

You can install  the app from Apple App Store or Google Play Store :