Mobile App

Welcome to SMS-Magic Converse! We empower your business to connect with your customers on a messaging channel, straight from your favorite CRM. Read through this guide to understand about our SMS-Magic Mobile App and get ready for text messaging.

SMS-Magic offers an enhanced digital experience on Android and iOS. The mobile app allows businesses to carry their virtual number everywhere using their mobile devices and converse with their leads, prospects, or customers. All conversations will be recorded in CRM for further reference.

The installation and sign-in process of the SMS-Magic app is simple. You can install the SMS-Magic mobile app by downloading the package from Google Play Store or Apple App Store and experience seamless messaging with your customers.

The application allows you to send smarter messages consisting of emojis, merge fields, or ready-to-use templates. All the messages sent will adhere to the country compliance that you have set in the CRM.

SMS-Magic Converse mobile app allows you to manage the conversations with your customers either by manually typing a message or by using a message template.

All the message templates that the organization has created in the CRM or customer portal are visible in the SMS-Magic mobile application. Users can use these templates that include text, the recipient’s first name, or any other custom fields ensuring consistent replies across the business.

We have made sure that the contact and it’s lists or groups get synced from the CRM to the mobile app for you to converse flawlessly and continue responding to messages. You can select a contact from the database and send a message.

More than 50% of iOS users and more than 80% of Android users enable push notifications on their mobile devices. Push notifications are a great way to seek the attention of the users and help them take immediate actions resulting in increased engagement and improved user retention.