Success in the lending industry rests upon your relationship with your clients. Messaging is one of the best ways to connect and build those relationships. May it be a follow-up message, an appointment reminder, loan status, or documentation confirmation, it can be easily sent to your client via a personalized message. Messaging for mortgage lending
Business is quickly changing, and ensuring your customers are loyal and happy is increasingly important. Text messaging helps you retain customers through a clear and quick communication channel. With recent events, customer support teams have seen an influx of support tickets, cancellations, returns, service disruptions, and heightened levels of uncertainty. A recent report showed increases
We all know that text message marketing is a great way to connect with your audience, especially in the current business climate. But, with more companies jumping on board with text messaging, you want to make sure your messages are clear, to the point, and unintrusive. You don’t want customers or leads opting out just
With text messaging you will stand out from your competitors by creating memorable and personal experiences through a preferred communication channel. This leads to a loyal customer base, and ultimately, more sales for your business. Did you know 9 out of 10 consumers prefer text messaging over other channels? And with a 98% open rate
The landscape of how businesses interact with customers is quickly shifting. In order to compete, companies are pivoting their business models and searching for ways to drive revenue. At the center of all of these changes one thing continues to ring true, customer loyalty and satisfaction are more important than ever before. “While good customer
This time of global pandemic and social distancing has proven the importance of digital readiness for businesses. In order to continue generating revenue, companies must have the infrastructure to support this massive shift to a completely digitized world. SMS is proving to be one of the most important and effective ways to communicate with customers
Adding multiple digital channels to your communication efforts can feel like a lot of work, but it’s the best way to engage your audience, especially in moments of crisis. Omnichannel messaging allows you to reach out and keep your audience up to date seamlessly, using whatever channel each individual prefers. That means you continue to
Research shows that 78% of consumers say receiving a text message is the fastest way to reach them for important service updates and purchases. When it’s time to deliver critical information to your audience, texting is clearly the best way to communicate. Text messaging automation takes it one step further to ensure that your message
We all know that text messaging compliance is a big deal. If not followed correctly you can face fines, lawsuits, angry customers, and loss of revenue. That said, in emergencies, those regulations have exceptions. During emergencies, such as the global pandemic we are currently experiencing, you can actually text people who have opted-out, something that
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