Drive improved sales and marketing conversations

Upgrade to SMS-Magic Fall 2021 release to expand your global reach with new supported messaging channel and series of usability enhancements.

This Release is applicable for Zoho, Salesforce and Mobile App.

Salesforce

Zoho and Saas

Run More Robust Messaging Campaigns on Zoho

  • Drive conversions and retarget dormant records with CTAs and short branded URLs
  • Manage all multi-channel, multimedia campaigns in one place
  • Improve campaign deliverability
  • Go agile when composing or editing campaigns
Run More Robust Messaging Campaigns for Zoho
Communicate in Sync with your CRM, from Anywhere

Respond faster and smarter using SMS-Magic Mobile App

  • Get conversation assignment notifications
  • Pin Conversations to quickly access them
  • View waiting time and receive follow up nudges
  • Assign and mark conversations as read or unread in bulk
  • Send short branded URLs to drive recipient actions
  • View messaging history and CRM details of each record

Install the SMS-Magic Mobile App for your CRM

Message your customers on SMS and WhatsApp from Zoho

Enable, centralize and integrate multichannel customer conversations in your Zoho account to help your reps manage high-stakes conversations faster than ever.

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Send automated WhatsApp and
SMS messages

Trigger automated messages to be sent to customers via WhatsApp or SMS for various time-sensitive communications such as response to new inquiries, meeting confirmations, follow-ups, and more.
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Access all customer conversations
in one place

Centralize all message threads from the outset across customers, channels, agents, and Zoho modules in chronological order. Get reference and context about who the customer is and where they are in the sales cycle.

Do more with conversational messaging

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