Drive improved sales and marketing conversations

Upgrade to SMS-Magic Fall 2021 release to expand your global reach with new supported messaging channel and series of usability enhancements.

This Release is applicable for Zoho, Salesforce and Mobile App.

Salesforce

Zoho and SaaS

Better connect with global customers

Better connect with your global customers

  • Connect deeper with East Asia using LINE - the latest addition to our list of supported messaging channels
  • Set up and manage different multichannel business IDs
  • Communicate in your service user’s native language with the help of Unicode messages.

*Currently LINE is open for trial

Empower partners and representatives to communicate beyond the walls of your organization

  • Enable your affiliates, partners, vendors and resellers to converse one-to-one with contacts in your CRM
  • Help them reach a wider audience with personalized bulk messaging
  • Standardize and speed up conversations through message templates
Empower partners and representatives to communicate beyond the walls of your organization
More Easily Communicate with Customers

More Easily Communicate with Customers

  • Notify Record Owners over email
  • View thread of previous messages in email notifications
  • Personalize business ID access for every rep
  • Bulk-send your messages more confidently using WYSIWYG (What You See Is What You Get) preview for each recipient
  • Know which messages are sent versus queued
  • Select the right template faster using free-text search
  • Select the right business messaging ID faster using free-text search
  • Stay productive with sticky tabs and filters
  • Respond faster with visual tab alerts for new messages in your console

Respond faster and smarter using SMS-Magic Mobile App

  • Get conversation assignment notifications
  • Pin Conversations to quickly access them
  • View waiting time and receive follow up nudges
  • Assign and mark conversations as read or unread in bulk
  • Send short branded URLs to drive recipient actions
  • View messaging history and CRM details of each record

Install the SMS-Magic Mobile App for your CRM

Mobile app fall release 2021

Do more with conversational messaging

Download Overview
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