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Liberate your customer interactions from the shackles of time & place

Get your sales representatives & support agents the SMS-Magic mobile app to engage with customers anytime, anywhere.

Download on apple store
Get it on google play

Unbox the Inbox

  • Let your employees offer a world-class customer experience beyond the office desk.
  • Go omnichannel via WhatsApp, Facebook Messenger, SMS, MMS and more.
  • Stay on top of incoming lead conversations and respond before your competitors do!
sms-magic
sms-magic

Stay in tune with your CRM

  • Start and tag conversations with campaign leads, opportunities, candidates, cases, etc.
  • Route conversations to the right team members and increase customer satisfaction.
  • View 360 conversation history across mobile, CRM, and other systems.

Engage customers on the go

  • Enable sharing of images, files, videos, and live photos for a richer messaging experience.
  • Give your employees the flexibility to assist customers from their own devices.
  • Ensure data privacy and regulatory compliance while managing customer expectations.
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Gain a competitive advantage across sales & customer service

Assist customers in product research

Strike up one-to-one conversations with online leads and explain your products and services better for informed purchasing decisions.

Nurture leads & close sales over chat

Respond to campaign leads, handle objections, and guide them further down the sales funnel at their own pace and convenience.

Delight customers with responsive service

Offer instant customer support through your smartphone and conduct customer satisfaction surveys over messaging applications.

Keep your customer conversations always on!

Download on apple store
Get it on google play