Outbound Messages
Displays a set of information in separate buckets depicting the flow of messages from the source CRM to DLR synced with CRM. The information displayed in the buckets is related to values of successfully processed and errors occurred at every stage of message flow.
| BUCKET TYPE | DESCRIPTION |
| CRM | Total number of messages sent from source CRM |
| Queued | The number of messages with pending processing due to business hours, office hours and rate-limiting |
| Messaging Platform | Total number of messages sent to the Provider via the messaging platform. |
| Provider | Total number of messages sent to recipients by Provider |
| Recipient Handset | Total number of messages delivered to the end recipient. |
| DLR Received | Total number of delivery reports received at messaging platform for delivered messages |
| DLR Sync | Total number of delivery reports being processed to sync with CRM |
| CRM | Total number of delivery reports synced with CRM |