Messages

This widget consists of 4 types of information: 

  • Messages Sent
  • Delivery Success
  • Messages Received
  • Credits Used

Messages Sent

Displays the total number of messages sent from the Messaging Platform to the Provider.

Delivery Success

Displays delivery success rate for the total number of messages sent. 

Messages Received

Displays the total number of incoming messages received on the Messaging Platform

Message Response Rate

Displays the ratio of incoming messages to outgoing messages

Rate of increase in comparison with the previous period, same as filters set.
Rate of decrease in comparison with the previous period, same as filters set.
Notes: If a filter is set at 24 hours, the rate of increase/decrease displayed is in comparison with the previous 24 hours of the filtered information.

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