Overview

Conversation is an interactive communication between two or more people. It is a thread of messages between customers and agents. It is important to track these messages  to monitor and streamline the CRM journey of your business.

Converse Desk provides you  an intuitive, easy-to-use interface. It features a familiar Inbox style, making it simple for users to begin messaging with little or no training. The Converse Desk also features intelligence that guides users to effectively manage and respond to any volume of messaging conversations.

You can send SMS messages over Converse Desk.