Edit Message Template
To edit an existing Message Template, follow the below steps –
- Click on Ellipsis icon and then on Edit for the Message Templates you wish to Edit
- Edit the content as per your requirement
- Click on the ‘Save’ button. The changes to the template will be saved
- If you do not want to save the changes, click on the Cancel button
Note:
- You cannot change the selected Channel Type
- You cannot uncheck the Registered WhatsApp Template checkbox. A template once saved as a registered WhatsApp template, cannot be converted to a non-registered template.
- You cannot change the Media type selected for the Registered WhatsApp Template. You can edit and add another media if required or remove the added media.
- If there was no media file added, in that case, you can add a media file of your choice.