Setup Outbound and Inbound Sender IDs

You can setup outbound or inbound Sender IDs for the countries you have added in Coverage. You can Provision Incoming Numbers from SMS-Magic and also create your own Outgoing Sender IDs based on the country you have selected.

You can use Incoming Numbers of the following types –

• Long Code – SMS Long Codes are 10 Digit Numbers and are tied to an Area Code, For E.G. (XXX) XXX- XXXX. 
• Short Code – SMS Short Codes are 5-6 Digits (Look Like ‘69488’ Which Pizza Hut Uses) and can only be used to Send And Receive SMSs, Not Faxes or Calls.
• Toll-Free Number – Text enable your toll-free numbers to use voice and text both.

Follow the below steps to Provision an Incoming Number (Sender Id) of type Long Code-

• Click on a Country on the Left Panel under the Coverage section
• You will see the list of Numbers you own
• Click on Provision to get a new number from SMS-Magic
• The page to Provision Incoming numbers will open
• Select the country for which you want to get an Incoming number
• In case of the USA, you can add a preferred Area Code to filter out the Number list based on it
• Select Type as Long Code and Click on the ‘Search’ button
• You get a list of Numbers as per your search. Select the check-boxes of the Numbers you want to use for your business and click on the ‘Provision’ button.

Follow the below steps to Provision an Incoming Number (Sender Id) of type Short Code or Toll-Free Number –

• Click on the Country on the Left Panel under the Coverage section.
• You will see the list of Numbers you own
• Click on Provision to get a new number from SMS-Magic
• The page to Provision Incoming numbers will open
• Select the country for which you want to get an Incoming number
• Select Type as Short Code or Toll-Free Number and Click on the ‘Search’ button.
• Click on Raise a request, fill the form and our Customer Success team will get back to you shortly.

Based on the Regulations of the Country you have selected, you will get an option to Add an Outgoing Sender Id. Follow the below steps to add a Sender Id. 

• Click on Add Sender ID if applicable for your selected country
• Sender Id format allowed by the country will be listed in the dropdown for Sender Id format. For example, Alpha (i.e. Your company name) and Numeric (+44 07031903280).
• Enter the Sender Id you want to add
• Click on the ‘Send Request’ button
• Refresh the page, to see the Sender ID added in the Outgoing list.

Sender IDs List

You can check your added Sender IDs by clicking on My Sender IDs. You can filter your Sender ID List by Country, Area Code, and Sender ID type.

To get more details about a Sender ID, hover over the Sender ID and click on the ‘Configure’ button.

A Short Code can be shared by different accounts. The Ownership in this case will be Shared. Also, a Keyword to identify your account will be set by us. Your customers need to use that keyword to contact you on this Incoming Number. Please contact care@screen-magic.com for more details and to buy a Short Code from SMS-Magic.

Incoming and Delivery Configuration

Add a whitelisted Webhook URL on which you wish to receive the Incoming messages and the Delivery Reports of the Outgoing messages.

Sender ID Assignment

Sender ID Assignment allows Admin users to control the access privilege of the Sender IDs that the Standard users can have. Standard users can make use of the assigned Sender ID to send and receive messages, view the message history for that Sender ID.

Admin Users can assign a Sender ID to one or more Standard Users. All Admin users by default have access to all the Sender IDs.

Follow the below steps to assign a Sender ID to Standard users-

• Hover over the required Sender ID and click on Assign Sender ID
• Check if the selected Sender ID is seen under the Sender ID field
• Enter the email address of the Standard User you wish to assign the Sender ID to. Select the user from the dropdown.
• The user will get added to the list below. Add more standard users if required.
• You can also select the ‘All Users’ option if you wish to allow all users to have access to the Sender ID.
• Verify the Users list and click on the ‘Save’ button.
• Click on the ‘Cancel’ button, to cancel the operation and close the dialog box.