Top Rated Business Text Messaging App on Salesforce

Converse with your customers & prospects across channels like SMS, WhatsApp, & Messenger

Excellent 740+ Reviews on Appexchange

One Inbox

Customer Success Executives can converse with multiple customers across multiple channel using One Inbox. The same Converse Desk component can be used across Service Console, Classic and Lightning views, as well as within Objects.

Omni Channel / Multi Channel

Converse with customers on channels that they like. Transparently respond to Facebook, WhatsApp and SMS conversations, all of which are routed to reps based on your rules.

Set Auto-responder for Support tickets

Automatically respond to customer support ticket using text messages. Configure rules to automate case creation when a message is received, close the conversation when the case is resolved or append messages to conversations as needed.