How to Counteract the ‘Big Quit’ and Hire Top Talent
How to Counteract the ‘Big Quit’ and Hire Top ...

Finding a great job has never been easy. But hiring talented people who fit well in a company hasn’t been easy either. The hiring process has been described as a slow tango between the job seeker and the company with the job – each side wanting to present their best dance steps without revealing their

How to Turn Your Best Customers into VIPs with Multi-Channel Customer Service
How to Turn Your Best Customers into VIPs with Mul...

Everybody likes to think they’re special. Your existing customers, for example. They are special, and they are the bedrock of your business. Research from Small Business Trends found that 65 percent of a company’s business comes from existing customers. And, they found, long-term customers spend 67 percent more in months 31 to 36 of their