You want to help your healthcare clients feel great. Wellness tips sent via SMS messages give you the perfect, simple way to share ideas with them. Even better, they’ll read them! SMS messages offer a natural way to converse with your clients. When you regularly reach out with relevant tips and information, you create a
How many times does your office team have to call, then call again, to give patients simple updates? Updates that aren’t covered by HIPAA Compliance requirements? Simple notifications can be easily communicated via SMS messages. For example, notifications and updates concerning lab work being back in the office, back-ordered supplements or products becoming available, new
Sending your customers surveys via text messaging gives you a natural, convenient way to learn more about your customers’ experiences with your service organization, your product offerings and your company in general. Messaging is an intuitive conversational medium your customers use every day. When you ask your customers about their experiences, their perceptions, and their
Conversational text messaging brings a lot of value. Whether you’re focused on marketing, sales, or service initiatives, messaging has proven to deliver higher engagement and conversions than other communication channels. Even better, consumers across all generations prefer it to other forms of communication. We hope that providing you with the A to Z on conversational
A successful loyalty program is one that makes the overall brand experience better—as perceived by your customers. There’s significant opportunity to drive business growth, retention and customer satisfaction through loyalty programs as only 22% of Members[1] felt their experience was better than non-Member customers. Only 29% felt the program made their experience with the brand
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