You are all set to have a blast at Dreamforce, the Super Bowl of Software. Your mind is spinning with the list of people you will meet, the conversations you’ll have and the promises you will make. You will come back to the reality of your office and send out emails to the thousands of
Are you loyal to one screen? We don’t think so. Neither is your customer. Millennials especially, switch between mobile phones and their laptops. They are the ‘mobile first’ generation. Millennials may be your current customers and will definitely be your future customers. You need to ask yourself whether your marketing strategy is using the means
E-commerce sales are slated to reach nearly $500 billion in 2018, according to eMarketer. Players will slug it out on factors like pricing and shipping. Customer loyalty will ensure you thrive, and texting enables you to leapfrog over your competition. SMS templates make it easy for you to ask questions that show your customers you
You know the drill – Prospects visit your eCommerce website, browse through different product pages, toss a few items in the cart, go through the ratings and reviews section and finally, leave your site without making the purchase. Haven’t we all been this type of customer — window shoppers with no urgency to purchase! Statistics
A picture is worth a thousand words. Have you ever wondered why? That’s because our brains process visuals 60,000 times faster than text. How can you leverage the power of the visual medium? MMS messaging can help your business get an edge over the other brands that are vying for your audience’s attention. Use cases
With dwindling customer attention span and so many brands vying for customers’ mind space, how can an organization formulate a Customer Engagement Strategy that fetches them customer’s loyalty? Most organizations manage their customer data using Customer Relationship Management (CRM) platforms like Salesforce, Zoho etc. Therefore, it is imperative that a Customer Engagement Strategy is skillfully