At SMS-Magic, we’ve built our solutions to give you the most advanced, simple-to-use messaging platform available. Today we released enhanced features that allow you to chat with your customers on multiple platforms including Facebook and WhatsApp, all from your CRM. It’s easy to create personalized conversations and your customers will appreciate communicating via their preferred channels. 

The Spring 2021 release offers: 

• Extended messaging capabilities on multiple channels including Facebook and WhatsApp.
• Improved compliance configurations to ensure adherence to channel-specific rules and policies.
• Global navigation allows you to interact with all of your application modules from a single interface. 
• URL shortening and tracking leads to higher customer success rates and easier tracking and reporting. 

Download our Spring 2021 Release Reference Document to learn more about the new enhancements to our platform and how it can help your business!