{"id":522,"date":"2019-10-09T12:19:44","date_gmt":"2019-10-09T12:19:44","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce-quickstart\/?post_type=lsvr_kba&#038;p=522"},"modified":"2020-04-24T05:20:49","modified_gmt":"2020-04-24T05:20:49","slug":"send-your-first-sms","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/knowledge-base\/send-your-first-sms\/","title":{"rendered":"Send Your First SMS"},"content":{"rendered":"\n<p>Here are the prerequisites to trigger any SMS:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Make sure your admin has configured objects on which you want to trigger SMS.<\/li><li>Make sure you have required permission sets and custom settings.<\/li><li> Mandatory inputs to trigger any SMS are the recipient&#8217;s phone number, your sender ID, and text message ( text\/media\/templates).<\/li><\/ul>\n\n\n\n<p><strong>You can trigger SMS from the following sources:<\/strong><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"588\" height=\"319\" src=\"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-content\/uploads\/sites\/4\/2020\/02\/Send-Message-in-SMC.jpg\" alt=\"\" class=\"wp-image-915\" srcset=\"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-content\/uploads\/sites\/4\/2020\/02\/Send-Message-in-SMC.jpg 588w, https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-content\/uploads\/sites\/4\/2020\/02\/Send-Message-in-SMC-300x163.jpg 300w\" sizes=\"auto, (max-width: 588px) 100vw, 588px\" \/><\/figure><\/div>\n\n\n\n<table class=\"wp-block-table has-fixed-layout is-style-stripes\"><tbody><tr><td><strong>Messaging<\/strong><\/td><td><strong>Methods<\/strong><\/td><\/tr><tr><td>Single SMS<\/td><td><ul><li>Converse Desk for Sales, Service consoles and Omnichannel.<\/li><li>Record Detail Page Layout (Send SMS Button &amp; Conversation View).<\/li><li>Converse Desk\/Inbox  for Salesforce1 Mobile App.<\/li><li>Converse Inbox in Lightning Utility Bar for lightning users and Notifications on the sidebar for classic users \n<\/li><\/ul><\/td><\/tr><tr><td>Bulk SMS<\/td><td><ul><li>List View<\/li><li>Converse Campaign Manager<\/li><li>Salesforce Campaigns<\/li><li>Reports<\/li><\/ul><\/td><\/tr><\/tbody><\/table>\n<p>For more information about sending messages, see <a href=\"https:\/\/www.sms-magic.com\/docs\/salesforce\/knowledge-base-category\/send-messages-22user159\/\">Send Messages in SMS-Magic Converse<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here are the prerequisites to trigger any SMS: Make sure your admin has configured objects on which you want to trigger SMS. Make sure you have required permission sets and custom settings. Mandatory inputs to trigger any SMS are the recipient&#8217;s phone number, your sender ID, and text message ( text\/media\/templates). You can trigger SMS [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[30],"lsvr_kba_tag":[],"class_list":["post-522","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-messaging-and-conversation"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba\/522","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/comments?post=522"}],"version-history":[{"count":12,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba\/522\/revisions"}],"predecessor-version":[{"id":916,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba\/522\/revisions\/916"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/media?parent=522"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba_cat?post=522"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba_tag?post=522"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}