{"id":520,"date":"2019-10-09T12:17:46","date_gmt":"2019-10-09T12:17:46","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce-quickstart\/?post_type=lsvr_kba&#038;p=520"},"modified":"2020-04-24T05:20:49","modified_gmt":"2020-04-24T05:20:49","slug":"sms-magic-converse-reporting","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/knowledge-base\/sms-magic-converse-reporting\/","title":{"rendered":"SMS-Magic Converse Reporting"},"content":{"rendered":"\n<p>SMS-Magic Converse provides Dashboards that help you view the analytics generated from the message volume. The reports displayed on each dashboard provide a graphical view of the data to help in easy comprehension. They are sufficiently detailed covering every aspect of your messaging strategy.&nbsp;<\/p>\n\n\n\n<p>There are three dashboards that are provided to address the needs of users and managers:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Converse Dashboard \u2013 User<\/strong><\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"435\" src=\"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-content\/uploads\/sites\/4\/2019\/12\/converse-dashboard-user-1024x435.png\" alt=\"\" class=\"wp-image-867\" srcset=\"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-content\/uploads\/sites\/4\/2019\/12\/converse-dashboard-user-1024x435.png 1024w, https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-content\/uploads\/sites\/4\/2019\/12\/converse-dashboard-user-300x127.png 300w, https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-content\/uploads\/sites\/4\/2019\/12\/converse-dashboard-user-768x326.png 768w, https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-content\/uploads\/sites\/4\/2019\/12\/converse-dashboard-user.png 1316w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Converse Dashboard \u2013 Team<\/strong><\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1004\" height=\"1024\" src=\"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-content\/uploads\/sites\/4\/2019\/12\/team-dashboard-1004x1024.png\" alt=\"\" class=\"wp-image-869\" srcset=\"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-content\/uploads\/sites\/4\/2019\/12\/team-dashboard-1004x1024.png 1004w, https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-content\/uploads\/sites\/4\/2019\/12\/team-dashboard-294x300.png 294w, https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-content\/uploads\/sites\/4\/2019\/12\/team-dashboard-768x783.png 768w, https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-content\/uploads\/sites\/4\/2019\/12\/team-dashboard.png 1317w\" sizes=\"auto, (max-width: 1004px) 100vw, 1004px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Converse Dashboard \u2013 Messages\u00a0<\/strong><\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"480\" src=\"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-content\/uploads\/sites\/4\/2019\/12\/msg-dashboard-1024x480.png\" alt=\"\" class=\"wp-image-870\" srcset=\"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-content\/uploads\/sites\/4\/2019\/12\/msg-dashboard-1024x480.png 1024w, https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-content\/uploads\/sites\/4\/2019\/12\/msg-dashboard-300x141.png 300w, https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-content\/uploads\/sites\/4\/2019\/12\/msg-dashboard-768x360.png 768w, https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-content\/uploads\/sites\/4\/2019\/12\/msg-dashboard.png 1311w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Each dashboard comprises widgets that contain a minimum of one report. Reports display data collected over the last 30 days for individual Users as well as Managers. If you are a manager, you will be able to view reports for your entire team. Moreover, the same report may be used in multiple widgets to display more detailed analysis, if required.<\/p>\n\n\n\n<div class=\"c-alert-message is-layout-flow wp-block-quote-is-layout-flow\">For managers to see the dashboards, permissions on the Salesforce objects has to be set correctly. Contact your system administrator for details on setting up of the permissions.<\/div>\n\n\n\n<p>The Converse Dashboards are installed once the app installation is completed. All reports are automatically downloaded once the installation is complete.&nbsp;To know more about SMS-Magic Converse dashboards, see  <a rel=\"noreferrer noopener\" aria-label=\"View Converse Dashboards. (opens in a new tab)\" href=\"https:\/\/www.sms-magic.com\/docs\/salesforce\/knowledge-base\/view-converse-dashboards\/\" target=\"_blank\">View Converse Dashboards.<\/a><br><\/p>\n\n\n\n<p><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SMS-Magic Converse provides Dashboards that help you view the analytics generated from the message volume. The reports displayed on each dashboard provide a graphical view of the data to help in easy comprehension. They are sufficiently detailed covering every aspect of your messaging strategy.&nbsp; There are three dashboards that are provided to address the needs [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[32],"lsvr_kba_tag":[],"class_list":["post-520","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-sms-magic-dashboards-and-pricing-plans"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba\/520","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/comments?post=520"}],"version-history":[{"count":9,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba\/520\/revisions"}],"predecessor-version":[{"id":872,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba\/520\/revisions\/872"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/media?parent=520"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba_cat?post=520"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba_tag?post=520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}