{"id":479,"date":"2019-10-09T11:54:05","date_gmt":"2019-10-09T11:54:05","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce-quickstart\/?post_type=lsvr_kba&#038;p=479"},"modified":"2020-04-24T05:20:50","modified_gmt":"2020-04-24T05:20:50","slug":"configure-general-settings","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/knowledge-base\/configure-general-settings\/","title":{"rendered":"Configure General Settings"},"content":{"rendered":"\n<p>In the General Settings tab, you can disable or enable user privileges for the following features:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Send Canned Responses<\/li><li>Define Character Limit for Messages<\/li><li>Internal Note<\/li><li>Configure CRM Actions<\/li><li>Configure Related Conversation<\/li><\/ul>\n\n\n\n<p>For more information about configuring message settings, see <a href=\"https:\/\/www.sms-magic.com\/docs\/salesforce\/knowledge-base\/configure-conversations-settings-2\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Configure General Settings (opens in a new tab)\">Configure General Settings<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the General Settings tab, you can disable or enable user privileges for the following features: Send Canned Responses Define Character Limit for Messages Internal Note Configure CRM Actions Configure Related Conversation For more information about configuring message settings, see Configure General Settings.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[26],"lsvr_kba_tag":[],"class_list":["post-479","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-configure-conversations-settings"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba\/479","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/comments?post=479"}],"version-history":[{"count":3,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba\/479\/revisions"}],"predecessor-version":[{"id":787,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba\/479\/revisions\/787"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/media?parent=479"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba_cat?post=479"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba_tag?post=479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}