{"id":474,"date":"2019-10-09T11:51:59","date_gmt":"2019-10-09T11:51:59","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce-quickstart\/?post_type=lsvr_kba&#038;p=474"},"modified":"2020-04-24T05:20:50","modified_gmt":"2020-04-24T05:20:50","slug":"configure-converse-desk-layout","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/knowledge-base\/configure-converse-desk-layout\/","title":{"rendered":"Configure Converse Desk Layout"},"content":{"rendered":"\n<p>Under the Converse Desk Layouts tab, you can help users configure the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Conversation Filters and Global Filters for specific users and profiles.&nbsp;<\/li><li>The color theme for the Converse Desk.&nbsp;<\/li><li>Conversation Topic Layout.<\/li><\/ul>\n\n\n\n<p>\u00a0For more information about configuring Converse Desk Layouts, see <a href=\"https:\/\/www.sms-magic.com\/docs\/salesforce\/knowledge-base\/configure-conversations-settings-2\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Configure Converse Desk Layout (opens in a new tab)\">Configure Converse Desk Layout<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Under the Converse Desk Layouts tab, you can help users configure the following: Conversation Filters and Global Filters for specific users and profiles.&nbsp; The color theme for the Converse Desk.&nbsp; Conversation Topic Layout. \u00a0For more information about configuring Converse Desk Layouts, see Configure Converse Desk Layout.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[26],"lsvr_kba_tag":[],"class_list":["post-474","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-configure-conversations-settings"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba\/474","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/comments?post=474"}],"version-history":[{"count":4,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba\/474\/revisions"}],"predecessor-version":[{"id":785,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba\/474\/revisions\/785"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/media?parent=474"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba_cat?post=474"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/sf-quickstart\/wp-json\/wp\/v2\/lsvr_kba_tag?post=474"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}