{"id":786,"date":"2019-09-25T10:42:40","date_gmt":"2019-09-25T10:42:40","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce\/?post_type=lsvr_kba&#038;p=786"},"modified":"2020-04-24T05:19:55","modified_gmt":"2020-04-24T05:19:55","slug":"view-converse-dashboards","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/view-converse-dashboards\/","title":{"rendered":"View Converse Dashboards"},"content":{"rendered":"\n<ol>\n<li>Log in to SMS-Magic Converse.<\/li>\n<li>Click <img decoding=\"async\" src=\"\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2019\/08\/icon-1.jpg\" \/>.<\/li><br>\n\n<li>Under All <strong>items<\/strong>, click <strong>Dashboard<\/strong>. <\/li><br>\n<li>On the left, click <strong>All<\/strong> <strong>Folders<\/strong> and then click <strong>SM_Converse_Dashboards.<\/strong><\/li><br>\n<li>Click <strong>Converse Dashboard &#8211; User<\/strong>. \n<p>\n<div class=\"c-alert-message\">\n<ul>\n<li>Click <b>Refresh<\/b> to view updated reports<\/li>\n<li>Click <img decoding=\"async\" src=\"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2019\/09\/analytics_icon6.jpg\"> to expand reports<\/li>\n<li>Refer to the section <a href=\"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/converse-dashboard-user\/\">Converse Dashboard \u2013 User<\/a> for more details on individual reports<\/li>\n<\/ul>\n<\/div>\n<\/p>\n<li>Click <strong>Converse Dashboard &#8211; Team<\/strong>. The Team Dashboard appears as shown.\n<p><div class=\"c-alert-message\"> This Dashboard is relevant only for Team Leads \/ Managers.<\/div><\/p>\n<div class=\"c-alert-message\">\n<ul>\n<li>Click <b>Refresh<\/b> to view updated reports<\/li>\n<li>Click <img decoding=\"async\" src=\"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2019\/09\/analytics_icon6.jpg\"> to expand reports<\/li>\n<li>Refer to the section on <a href=\"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/converse-dashboard-team\/\">Converse Dashboard \u2013 Team <\/a>for more details on individual reports.<\/li>\n<\/ul>\n<\/div>\n\n<\/li>\n<li>Click <strong>Converse Dashboard &#8211; Messages<\/strong>. The Message Dashboard appears.<\/li><br>\n<p><img decoding=\"async\" style=\"margin-left: auto;margin-right: auto\" src=\"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2019\/09\/analytics_DM4.jpg\" \/><\/p>\n<div class=\"c-alert-message\">\n<ul>\n<li>Click <b>Refresh<\/b> to view updated reports<\/li>\n<li>Click <img decoding=\"async\" src=\"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2019\/09\/analytics_icon6.jpg\"> to expand reports<\/li>\n<li>Refer to the section on <a href=\"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/converse-dashboard-messages\/\">Converse Dashboard \u2013 Messages<\/a> below for more details on individual reports.<\/li>\n<\/ul>\n<\/div>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Log in to SMS-Magic Converse. Click . Under All items, click Dashboard. On the left, click All Folders and then click SM_Converse_Dashboards. Click Converse Dashboard &#8211; User. Click Refresh to view updated reports Click to expand reports Refer to the section Converse Dashboard \u2013 User for more details on individual reports Click Converse Dashboard &#8211; [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[74],"lsvr_kba_tag":[58],"class_list":["post-786","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-224converse_analytics159","lsvr_kba_tag-converser-1-59-user"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/786","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/comments?post=786"}],"version-history":[{"count":29,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/786\/revisions"}],"predecessor-version":[{"id":4512,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/786\/revisions\/4512"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/media?parent=786"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_cat?post=786"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_tag?post=786"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}