{"id":569,"date":"2019-09-24T07:33:20","date_gmt":"2019-09-24T07:33:20","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce\/?post_type=lsvr_kba&#038;p=569"},"modified":"2020-04-24T05:19:24","modified_gmt":"2020-04-24T05:19:24","slug":"configure-converse-inbox","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/configure-converse-inbox\/","title":{"rendered":"Converse Inbox Overview"},"content":{"rendered":"<p class=\"p_Normal\">The\u00a0Converse Inbox\u00a0feature helps the user to see and reply to new messages from the Salesforce platform. The user can configure the Salesforce platform to use the Converse Inbox feature for the\u00a0Lightning Utility Bar\u00a0in the Lightning Console and for the\u00a0Classic Side Panelin Salesforce Classic. The Converse Inbox feature is a compact version of the\u00a0Converse Desk\u00a0with minimal functionality focusing on reading and replying to the unread and new messages.<\/p>\n<h4 class=\"p_Heading1Blue\"><strong><span class=\"f_Heading1Blue\">Prerequisite<\/span><\/strong><\/h4>\n<p class=\"p_Normal\">Before using Converse Inbox, the following prerequisite is to be completed:<\/p>\n<ul>\n<li class=\"p_Bullet1\"><span class=\"f_Bullet1\">The application is version 1.54 and above.<\/span><\/li>\n<\/ul>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The\u00a0Converse Inbox\u00a0feature helps the user to see and reply to new messages from the Salesforce platform. The user can configure the Salesforce platform to use the Converse Inbox feature for the\u00a0Lightning Utility Bar\u00a0in the Lightning Console and for the\u00a0Classic Side Panelin Salesforce Classic. The Converse Inbox feature is a compact version of the\u00a0Converse Desk\u00a0with minimal [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[],"lsvr_kba_tag":[54],"class_list":["post-569","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_tag-converse-1-59"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/569","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/comments?post=569"}],"version-history":[{"count":6,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/569\/revisions"}],"predecessor-version":[{"id":3079,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/569\/revisions\/3079"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/media?parent=569"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_cat?post=569"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_tag?post=569"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}