{"id":4928,"date":"2020-07-06T07:38:06","date_gmt":"2020-07-06T07:38:06","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/getting-started-with-facebook-messaging-copy\/"},"modified":"2020-07-06T08:49:29","modified_gmt":"2020-07-06T08:49:29","slug":"steps-to-integrate-facebook-business-page-via-customer-portal","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/steps-to-integrate-facebook-business-page-via-customer-portal\/","title":{"rendered":"Steps to Integrate Facebook Business Page via Customer Portal"},"content":{"rendered":"\n<p>To get started with Facebook Messaging using SMS-Magic, following are the steps you would need to complete after signing in to the <a href=\"https:\/\/app.sms-magic.com\/app\/#\/login\" target=\"_blank\" rel=\"noreferrer noopener\">customer portal<\/a>. If you face any issues, you can contact <a href=\"mailto:care@screen-magic.com\" target=\"_blank\" rel=\"noreferrer noopener\">care@screen-magic.com<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/K7j8XcNe4lHIjTZN6h9TfVrnMFsndpQ78E7p-HHgM_c8FjdT-sovQO0_IewO_kJ2Od70MNB-XeUNdf0gfA50gRdsm4S1XqYjfXTSqpJzfR-x_vlm7S8FJExe7ZP9RUGX92xbU5ml\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Click on the \u2018Multi Channel Settings\u2019 under \u2018settings\u2019 tab. The integration page is displayed. If you are not able to find the Integration tab, please contact <a href=\"mailto:care@screen-magic.com\" target=\"_blank\" rel=\"noreferrer noopener\">care@screen-magic.com<\/a>.<\/li><li>Click on the \u2018Connect\u2019 on the Facebook Messenger tile which will display a \u2018Create New Integration\u2019 window as shown below:<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/HGhZW617nCJ2HXN8ZTo5OweKewhj1REEfSIlpJF-3S3bKn9SFltNl_e_8dDlPv3E_QqKb8gkvOJdejOKRhgy-OOAcL9pK9VpT03bRmWFTU6MIReziDxE6F0n0H6gQ2QW9tSBVP33\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Under the \u2018Integration Name\u2019 assign a name for the integration<\/li><li>Type a brief description<\/li><li>Click on the \u2018Create\u2019 button. The Messenger Integration page appears<\/li><li>Click on the \u2018Authenticate Account\u2019 on the right to authenticate using your Facebook credentials<\/li><li>Log in to the Facebook account<\/li><li>Select the Facebook Pages for which you would like to enable permissions<\/li><li>If you have connected your Facebook account with SMS-Magic earlier, the system will automatically detect your selected Facebook Pages and permissions. You can change the Facebook Page selection by clicking on \u2018Edit Settings\u2019 as shown below:<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/1SG1-0HPAsrvpkCG4Brg3us8WZ-c-kNz944Rv0OobkNmSfwFWwOBIPVFxD7i5xhw14sYQcG6DV1opriHabuSgbckMy0UujsAC-DpZ1KDGNUBBhM_GLRSE0XkLtGkvs86YZcfezAd\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Use the toggle to enable or disable the relevant permissions<\/li><li>Click on the \u2018Done\u2019 button<\/li><li>In the \u2018Facebook Confirmation Page\u2019 click on the \u2018OK\u2019 button<\/li><li>Once authentication is complete you are redirected to the Integration Page.<\/li><li>Select the Facebook page from the drop-down list. The Page ID is displayed indicating the selected page.<\/li><li>Click on the \u2018Connect Page\u2019 button. The Facebook Page Integration is complete. This integration ID will act as senderID for sending messages over Facebook to subscribers of this page.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li><\/ul>\n\n\n\n<div class=\"c-alert-message\">\n    <strong>Notes:<\/strong><br>\n    <ul><li>Click on \u2018Disconnect this Page\u2019 and then click on \u2018Disconnect\u2019 from the drop-down list to delete the page connection<\/li><li>Click on \u2018Disconnect this Page\u2019 and then click on \u2018Delete Integration\u2019 from the drop-down list to delete the existing integration.<\/li><li>Click on \u2018Delete Configuration\u2019 at the bottom of the page to delete the Facebook Page configuration and account authentication<\/li><li>All customers sending a message for the first time to the Facebook page that you have integrated are added as subscribers<\/li><\/ul>\n    <\/div>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh6.googleusercontent.com\/tzV5BJkkvrWZHmX21fEVntipwK_KijuTk_9gprSJckNvhSqKuwU4kiQWoihqFz5Ps5pSqNadkQfmSNOKAv6Gm5SJYFlOQl0iFx1xkuC874z2K6gyJUHqpRuiLHNqQvrpVjIl6DcX\" alt=\"\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>To get started with Facebook Messaging using SMS-Magic, following are the steps you would need to complete after signing in to the customer portal. If you face any issues, you can contact care@screen-magic.com. Click on the \u2018Multi Channel Settings\u2019 under \u2018settings\u2019 tab. The integration page is displayed. If you are not able to find the [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[568],"lsvr_kba_tag":[],"class_list":["post-4928","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-getting-started-with-facebook-messaging"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/4928","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/comments?post=4928"}],"version-history":[{"count":2,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/4928\/revisions"}],"predecessor-version":[{"id":4933,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/4928\/revisions\/4933"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/media?parent=4928"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_cat?post=4928"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_tag?post=4928"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}