{"id":4886,"date":"2020-07-03T14:45:57","date_gmt":"2020-07-03T14:45:57","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce\/?post_type=lsvr_kba&p=4886"},"modified":"2020-07-03T15:09:09","modified_gmt":"2020-07-03T15:09:09","slug":"creating-whatsapp-templates","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/creating-whatsapp-templates\/","title":{"rendered":"Creating WhatsApp Templates"},"content":{"rendered":"\n

According to your use case, you can create templates and tag it to single\/multiple\/all channels. Once you tag a template to WhatsApp channel, you will have to fill the channel-specific information along with the basic template information. Channel specific information will be only required while adding WhatsApp approved registered templates.<\/p>\n\n\n\n

You can add non-registered templates as well just by tagging them with WhatsApp channel where channel-specific information won\u2019t be required and these can be only used for sending WhatsApp session messages i.e. in the recipients 24 hr active window. <\/p>\n\n\n\n

We will be tagging your existing templates with all channels so that you need not have to perform any additional step to use them for WhatsApp messaging..<\/p>\n\n\n\n

\"\"\/<\/figure>\n\n\n\n
\n Notes:<\/strong>
\n

1. You must select the checkbox \u2018Is registered WhatsApp template?\u2019 only while adding WhatsApp registered templates.<\/p>\n \n

2. If required, you can get in touch with the support team at care@screen-magic.com to know the values for channel-specific fields with respect to your registered WhatsApp template<\/p>\n\n

3. While adding a registered WhatApp template, the template text should match with the registered template text and the parameters in the text should be replaced with merge fields<\/p>\n <\/div>\n","protected":false},"excerpt":{"rendered":"

According to your use case, you can create templates and tag it to single\/multiple\/all channels. Once you tag a template to WhatsApp channel, you will have to fill the channel-specific information along with the basic template information. Channel specific information will be only required while adding WhatsApp approved registered templates. You can add non-registered templates […]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[561],"lsvr_kba_tag":[],"class_list":["post-4886","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-getting-started-with-whatsapp-messaging"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/4886","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/comments?post=4886"}],"version-history":[{"count":1,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/4886\/revisions"}],"predecessor-version":[{"id":4887,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/4886\/revisions\/4887"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/media?parent=4886"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_cat?post=4886"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_tag?post=4886"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}