{"id":4857,"date":"2020-07-03T13:37:24","date_gmt":"2020-07-03T13:37:24","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce\/?post_type=lsvr_kba&p=4857"},"modified":"2020-07-09T12:32:34","modified_gmt":"2020-07-09T12:32:34","slug":"consent-status","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/consent-status\/","title":{"rendered":"Consent Status"},"content":{"rendered":"\n

This dashboard will show you the overall consent status at the org level. It will show the number of known contacts against configured messaging objects who have provided the consent to receive messages.<\/p>\n\n\n\n

\"\"\/<\/figure>\n\n\n\n

a. Messaging Object<\/strong><\/h3>\n\n\n\n

It is a top-level filter based on the MoC set during SMS-Magic Converse app setup. The list of all \u2018Primary MoC\u2019  will appear in the dropdown.<\/p>\n\n\n\n

b. Total Messaging <\/strong><\/h3>\n\n\n\n

Based on the filter selected as the Messaging object, the \u2018Total messaging\u2019 dashboard will indicate the name as Total Messaging <Messaging Object>\u2019, and will display the  \u2018count of unique objects\u2019 in the Salesforce org.<\/p>\n\n\n\n

e.g.Here, in the image, the count of total messaging for Contact object, and 6 is the count for the number of messaging contacts.<\/p>\n\n\n\n

c. Reachable Opted-in dashboard<\/strong><\/h3>\n\n\n\n

Based on the filter selected as the Messaging object, the \u2018Reachable opted in\u2019 dashboard, will indicate the name as  \u2018Reachable Opted in <Messaging Object>\u2019, and the \u2018count of unique objects with consent\u2019, i.e number of opt-in in the Salesforce org.<\/p>\n\n\n\n

e.g.in the image, the count for reachable opted in Contact object is 5, also expressed in percentage ie 83%.<\/p>\n\n\n\n

d. Consent Status dashboard<\/strong><\/h3>\n\n\n\n

Based on the filter selected as the Messaging object, the Consent Status dashboard will show a pie chart depiction of the consent status for Opt-in, opt-out, Pending, unknown and double opt-in. <\/p>\n\n\n\n

The total of all the numbers sum up to 100%<\/p>\n\n\n\n

e. Opt-in by Content type<\/strong><\/h3>\n\n\n\n

Based on the filter selected as the Messaging object, the chart indicates the ratio of Opt-in to a Total number of contacts and Opt-out to a total number of contacts.   <\/p>\n\n\n\n

The sum of Opt-in and opt-out for a Content-type cannot exceed 100%.<\/p>\n\n\n\n

\n

Note:<\/strong> When there are more than 5 Content types,  the dashboard  will show top 4 based on total consent record count, and club all others together in the last legend on the chart as \u2018Others\u2019.<\/p>\n<\/div><\/p>\n","protected":false},"excerpt":{"rendered":"

This dashboard will show you the overall consent status at the org level. It will show the number of known contacts against configured messaging objects who have provided the consent to receive messages. a. Messaging Object It is a top-level filter based on the MoC set during SMS-Magic Converse app setup. The list of all […]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[557],"lsvr_kba_tag":[],"class_list":["post-4857","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-dashboards"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/4857","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/comments?post=4857"}],"version-history":[{"count":8,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/4857\/revisions"}],"predecessor-version":[{"id":4986,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/4857\/revisions\/4986"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/media?parent=4857"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_cat?post=4857"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_tag?post=4857"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}