{"id":4780,"date":"2020-04-14T07:11:31","date_gmt":"2020-04-14T07:11:31","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/for-addon-packae-users-email-to-text-overview-copy\/"},"modified":"2020-04-24T05:19:04","modified_gmt":"2020-04-24T05:19:04","slug":"email-to-text-overview-2","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/email-to-text-overview-2\/","title":{"rendered":"Email To Text Overview"},"content":{"rendered":"\n<p>You can setup an organization-wide email service that routes the replies to notifications received from Salesforce email service without logging in to the Salesforce platform. The application allows you to do the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Reply to&nbsp;email notification without logging in to the Salesforce platform.<\/li><li>To set up&nbsp;an organization-wide email address to route reply for notifications to the Salesforce email services address.<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Prerequisites<\/strong><\/h4>\n\n\n\n<p>Some of the prerequisites for a manual setup for reply notification are as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>The SMS-Magic application is version 1.61 or higher.<\/li><li>The user has permission to configure Apex email services and email service addresses.<\/li><li>The user has permission\u00a0to create Apex classes.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>You can setup an organization-wide email service that routes the replies to notifications received from Salesforce email service without logging in to the Salesforce platform. The application allows you to do the following: Reply to&nbsp;email notification without logging in to the Salesforce platform. To set up&nbsp;an organization-wide email address to route reply for notifications to [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[551],"lsvr_kba_tag":[393],"class_list":["post-4780","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-for-package-users-version-1-61","lsvr_kba_tag-configure-email-to-text"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/4780","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/comments?post=4780"}],"version-history":[{"count":2,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/4780\/revisions"}],"predecessor-version":[{"id":4788,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/4780\/revisions\/4788"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/media?parent=4780"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_cat?post=4780"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_tag?post=4780"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}