{"id":4731,"date":"2020-03-04T05:57:40","date_gmt":"2020-03-04T05:57:40","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/email-to-text-overview-copy\/"},"modified":"2020-04-24T05:19:04","modified_gmt":"2020-04-24T05:19:04","slug":"for-addon-packae-users-email-to-text-overview","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/for-addon-packae-users-email-to-text-overview\/","title":{"rendered":"Email To Text Overview"},"content":{"rendered":"\n<p>You can setup an organization-wide email service that routes the replies to notifications received from Salesforce email service without logging in to the Salesforce platform. The application allows you to do the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Reply to&nbsp;email notification without logging in to the Salesforce platform.<\/li><li>To set up&nbsp;an organization-wide email address to route reply for notifications to the Salesforce email services address.<\/li><\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Prerequisites<\/strong><\/h4>\n\n\n\n<p>Some of the prerequisites for a manual setup for reply notification are as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Install the email-to-text package in the Salesforce platform.<\/li><li>The SMS-Magic application is version 1.52 or higher.<\/li><li>The user has permission to configure Apex email services and email service addresses.<\/li><li>The user has permission&nbsp;to create Apex classes.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>You can setup an organization-wide email service that routes the replies to notifications received from Salesforce email service without logging in to the Salesforce platform. The application allows you to do the following: Reply to&nbsp;email notification without logging in to the Salesforce platform. To set up&nbsp;an organization-wide email address to route reply for notifications to [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[550],"lsvr_kba_tag":[393],"class_list":["post-4731","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-for-add-on-package-users-version-1-1","lsvr_kba_tag-configure-email-to-text"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/4731","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/comments?post=4731"}],"version-history":[{"count":1,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/4731\/revisions"}],"predecessor-version":[{"id":4732,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/4731\/revisions\/4732"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/media?parent=4731"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_cat?post=4731"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_tag?post=4731"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}