{"id":4619,"date":"2020-01-28T09:32:25","date_gmt":"2020-01-28T09:32:25","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce\/?post_type=lsvr_kba&#038;p=4619"},"modified":"2020-04-24T05:19:05","modified_gmt":"2020-04-24T05:19:05","slug":"notification-settings","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/notification-settings\/","title":{"rendered":"Notification Settings"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>Overview<\/strong><\/h3>\n\n\n\n<p>This is a separate installation package provides a similar <strong>Email To Text<\/strong> functionality with a capability to configure email forwarding and verification via UI or use the functionality without forwarding enabled. To enable Email to Text notification with addon package, you must disable &#8220;Notification on Incoming&#8221; option given in SenderID and Assignment section under Converse settings as shown below.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"273\" src=\"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2020\/03\/DisabledForIncomingNotify-1024x273.png\" alt=\"\" class=\"wp-image-4747\" srcset=\"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2020\/03\/DisabledForIncomingNotify-1024x273.png 1024w, https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2020\/03\/DisabledForIncomingNotify-300x80.png 300w, https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2020\/03\/DisabledForIncomingNotify-768x205.png 768w, https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2020\/03\/DisabledForIncomingNotify.png 1268w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p>Once installation is complete, add &#8220;Email to Text Settings&#8221; tab and follow below instructions to enable Email to Text notification.<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Incoming Notification Settings Tab<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>Click <strong>Edit<\/strong>.<\/li><li>Select an <strong>Email<\/strong> <strong>Template<\/strong> if don&#8217;t need the default template.<\/li><li>The <strong>subject<\/strong> is fetched from the template.<\/li><li>Add a <strong>From<\/strong> <strong>Email<\/strong> <strong>Address<\/strong>.<\/li><li>The <strong>Email<\/strong> <strong>Body<\/strong> is pre-filled from the template selected above.<\/li><li>Select a <strong>Reply To Email Address<\/strong>.<\/li><li>Click <strong>Update Settings<\/strong>.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"533\" src=\"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2020\/01\/Screenshot-2020-01-28-at-2.55.54-PM-1024x533.png\" alt=\"\" class=\"wp-image-4620\" srcset=\"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2020\/01\/Screenshot-2020-01-28-at-2.55.54-PM-1024x533.png 1024w, https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2020\/01\/Screenshot-2020-01-28-at-2.55.54-PM-300x156.png 300w, https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2020\/01\/Screenshot-2020-01-28-at-2.55.54-PM-768x400.png 768w, https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2020\/01\/Screenshot-2020-01-28-at-2.55.54-PM.png 1405w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Email Verification Mode Tab<\/strong><\/h3>\n\n\n\n<p>Move on to the next tab. Follow the instructions mentioned on screen and you are good to go.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"532\" src=\"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2020\/01\/Screenshot-2020-01-28-at-2.58.08-PM-1024x532.png\" alt=\"\" class=\"wp-image-4621\" srcset=\"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2020\/01\/Screenshot-2020-01-28-at-2.58.08-PM-1024x532.png 1024w, https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2020\/01\/Screenshot-2020-01-28-at-2.58.08-PM-300x156.png 300w, https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2020\/01\/Screenshot-2020-01-28-at-2.58.08-PM-768x399.png 768w, https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2020\/01\/Screenshot-2020-01-28-at-2.58.08-PM.png 1404w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"c-alert-message\">Note: To enable Email to Text notification with addon package, you must disable &#8220;Notification on Incoming&#8221; option given in SenderID and Assignment section under Converse settings.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Overview This is a separate installation package provides a similar Email To Text functionality with a capability to configure email forwarding and verification via UI or use the functionality without forwarding enabled. To enable Email to Text notification with addon package, you must disable &#8220;Notification on Incoming&#8221; option given in SenderID and Assignment section under [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[550],"lsvr_kba_tag":[393],"class_list":["post-4619","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-for-add-on-package-users-version-1-1","lsvr_kba_tag-configure-email-to-text"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/4619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/comments?post=4619"}],"version-history":[{"count":7,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/4619\/revisions"}],"predecessor-version":[{"id":4749,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/4619\/revisions\/4749"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/media?parent=4619"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_cat?post=4619"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_tag?post=4619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}