{"id":3919,"date":"2019-10-31T10:28:17","date_gmt":"2019-10-31T10:28:17","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce\/?post_type=lsvr_kba&#038;p=3919"},"modified":"2020-04-24T05:19:06","modified_gmt":"2020-04-24T05:19:06","slug":"unable-to-install-package-owing-to-insufficient-privileges","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/unable-to-install-package-owing-to-insufficient-privileges\/","title":{"rendered":"Unable to Install Package Owing to Insufficient Privileges"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>Issue Scenario<\/strong><\/h3>\n\n\n\n<p>A user tries to install our package on his org and gets the error &#8211; \u201c<strong>Unable to install due to insufficient privileges<\/strong>\u201d.<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Possible Causes<\/strong><\/h3>\n\n\n\n<p>Salesforce has a restriction on the access level &nbsp;a user should have before trying to install an app exchange package.<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Solution<\/strong><\/h3>\n\n\n\n<div class=\"c-alert-message\">\nWe recommend that a system admin user performs the installation.\n<\/div>\n\n\n\n<p>Refer the Salesforce help document in the URL mentioned below that provides details on the access level that is required to install an app &#8211;&nbsp;<a href=\"https:\/\/help.salesforce.com\/articleView?id=distribution_installing_packages.htm&amp;type=5\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/help.salesforce.com\/articleView?id=distribution_installing_packages.htm&amp;type=5<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Issue Scenario A user tries to install our package on his org and gets the error &#8211; \u201cUnable to install due to insufficient privileges\u201d. Possible Causes Salesforce has a restriction on the access level &nbsp;a user should have before trying to install an app exchange package. Solution We recommend that a system admin user performs [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[498],"lsvr_kba_tag":[506,500],"class_list":["post-3919","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-product-installation-issues","lsvr_kba_tag-unable-to-install-package-owing-to-insufficient-privileges","lsvr_kba_tag-troubleshooting"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/3919","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/comments?post=3919"}],"version-history":[{"count":1,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/3919\/revisions"}],"predecessor-version":[{"id":3920,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/3919\/revisions\/3920"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/media?parent=3919"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_cat?post=3919"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_tag?post=3919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}