{"id":3915,"date":"2019-10-31T10:24:44","date_gmt":"2019-10-31T10:24:44","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce\/?post_type=lsvr_kba&#038;p=3915"},"modified":"2020-04-24T05:19:06","modified_gmt":"2020-04-24T05:19:06","slug":"installation-failed-owing-to-ip-restriction","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/installation-failed-owing-to-ip-restriction\/","title":{"rendered":"Installation Failed Owing to IP Restriction"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><strong>Issue Scenario<\/strong><\/h3>\n\n\n\n<p>User tries to Install package and gets an IP restriction error.<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Possible Causes<\/strong><\/h3>\n\n\n\n<p>IPs may have been blacklisted.<\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\" \/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Solution<\/strong><\/h3>\n\n\n\n<p>IP whitelisting will resolve the issue. The following table provides a list of whitelisted IPs for the US and EU servers.<\/p>\n\n\n\n<table class=\"wp-block-table has-fixed-layout is-style-stripes\"><tbody><tr><td><strong>US Server<\/strong><\/td><td><strong>EU Server<\/strong><\/td><\/tr><tr><td>34.197.38.71<\/td><td>34.250.41.120<\/td><\/tr><tr><td>34.197.69.171<\/td><td>34.253.11.161<\/td><\/tr><tr><td>52.45.151.171<\/td><td>54.77.136.41<\/td><\/tr><tr><td>34.234.244.188<\/td><td>54.194.41.236<\/td><\/tr><tr><td>34.197.238.88<\/td><td>34.255.49.21<\/td><\/tr><tr><td>34.197.121.156<\/td><td>34.197.121.156<\/td><\/tr><\/tbody><\/table>\n","protected":false},"excerpt":{"rendered":"<p>Issue Scenario User tries to Install package and gets an IP restriction error. Possible Causes IPs may have been blacklisted. Solution IP whitelisting will resolve the issue. The following table provides a list of whitelisted IPs for the US and EU servers. US Server EU Server 34.197.38.71 34.250.41.120 34.197.69.171 34.253.11.161 52.45.151.171 54.77.136.41 34.234.244.188 54.194.41.236 34.197.238.88 [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[498],"lsvr_kba_tag":[504,500],"class_list":["post-3915","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-product-installation-issues","lsvr_kba_tag-installation-failed-owing-to-ip-restriction","lsvr_kba_tag-troubleshooting"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/3915","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/comments?post=3915"}],"version-history":[{"count":1,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/3915\/revisions"}],"predecessor-version":[{"id":3916,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/3915\/revisions\/3916"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/media?parent=3915"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_cat?post=3915"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_tag?post=3915"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}