{"id":3638,"date":"2019-10-18T06:35:25","date_gmt":"2019-10-18T06:35:25","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce\/?post_type=lsvr_kba&#038;p=3638"},"modified":"2020-04-24T05:19:05","modified_gmt":"2020-04-24T05:19:05","slug":"overview-14","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/overview-14\/","title":{"rendered":"Overview"},"content":{"rendered":"\n<p>Building message automation has been simplified in SMS-Magic Converse. The easy intuitively designed interface ensures that you manage to automate your message with a few simple clicks.<\/p>\n\n\n\n<p>The illustration below helps to explain how SMS-Magic handles message automation.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"713\" height=\"326\" src=\"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2020\/02\/Setup-SMS-Automation-for-your-Business-Process.jpg\" alt=\"\" class=\"wp-image-4696\" srcset=\"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2020\/02\/Setup-SMS-Automation-for-your-Business-Process.jpg 713w, https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2020\/02\/Setup-SMS-Automation-for-your-Business-Process-300x137.jpg 300w\" sizes=\"auto, (max-width: 713px) 100vw, 713px\" \/><\/figure><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>The business users define the automation template for the Salesforce automation tool using Converse Apps. This leaves the Admin free to focus on criteria for triggering messages using process builder &amp; workflows without worrying about templates, SenderIDs, phone numbers, or compliance-related information (Opt-in\/Opt-out).<\/li><li>The Action key, generated while creating the automation template, is assigned to the Process Builder for triggering the automation.<\/li><li>Messaging attributes, defined in the Automation Template created using Converse Apps, are sent to the&nbsp;process builder or workflow when the defined conditions are met.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Building message automation has been simplified in SMS-Magic Converse. The easy intuitively designed interface ensures that you manage to automate your message with a few simple clicks. The illustration below helps to explain how SMS-Magic handles message automation. The business users define the automation template for the Salesforce automation tool using Converse Apps. This leaves [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[486],"lsvr_kba_tag":[],"class_list":["post-3638","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-setup-sms-automation-for-your-business-process"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/3638","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/comments?post=3638"}],"version-history":[{"count":2,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/3638\/revisions"}],"predecessor-version":[{"id":4699,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/3638\/revisions\/4699"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/media?parent=3638"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_cat?post=3638"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_tag?post=3638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}