{"id":1736,"date":"2019-09-27T11:33:48","date_gmt":"2019-09-27T11:33:48","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce\/?post_type=lsvr_kba&#038;p=1736"},"modified":"2020-04-24T05:19:24","modified_gmt":"2020-04-24T05:19:24","slug":"overview-8","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/overview-8\/","title":{"rendered":"Overview"},"content":{"rendered":"\n<p>Consent records are the most important prerequisites for sending messages to your customers. It defines the necessary permissions that are required for you to send messages to customers.<\/p>\n\n\n\n<p>Double opt-in consents are another essential requirement in order to continue your messaging practices. These are received in response to requests sent to customers using non-handset sources, like web forms or emails, to record their compliance.<\/p>\n\n\n\n<p>As per regulatory guidelines, all consent, collected through non-handset sources or created manually need to be maintained and recorded in a database.<\/p>\n\n\n\n<p>Consent is recorded on the basis of the parameters defined in Step 2 of the Compliance Configuration described in the section&nbsp;<a href=\"https:\/\/www.smsmagica.com\/converse-admin-guide-1-59\/sms-magic-converse-1-59\/configure-new-compliance-1-59\/configure-audit-database-1-59\/\" target=\"_blank\" rel=\"noreferrer noopener\">Configure Audit Database<\/a>.<br>Refer to the section for more details on Consent Record Parameters.<\/p>\n\n\n\n<p> Consent can be created in the following ways:\n<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a rel=\"noreferrer noopener\" aria-label=\"Create Consent Manually (opens in a new tab)\" href=\"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/to-create-consent-database\/\" target=\"_blank\">Create Consent Manually<\/a><\/li><li><a href=\"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/create-consent-through-process-builders\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Create Consent through Process Builders (opens in a new tab)\">Create Consent through Process Builders<\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Consent records are the most important prerequisites for sending messages to your customers. It defines the necessary permissions that are required for you to send messages to customers. Double opt-in consents are another essential requirement in order to continue your messaging practices. These are received in response to requests sent to customers using non-handset sources, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[],"lsvr_kba_tag":[252,57],"class_list":["post-1736","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_tag-configure-new-compliance","lsvr_kba_tag-converse-1-59-admin"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/1736","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/comments?post=1736"}],"version-history":[{"count":3,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/1736\/revisions"}],"predecessor-version":[{"id":2060,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/1736\/revisions\/2060"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/media?parent=1736"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_cat?post=1736"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_tag?post=1736"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}