{"id":1689,"date":"2019-09-27T10:51:56","date_gmt":"2019-09-27T10:51:56","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce\/?post_type=lsvr_kba&p=1689"},"modified":"2020-04-24T05:19:40","modified_gmt":"2020-04-24T05:19:40","slug":"edit-content-type","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/edit-content-type\/","title":{"rendered":"Edit Content Type"},"content":{"rendered":"
    \n
  1. On the content type page, select next to the content type you want to edit and click Edit<\/strong>. The Edit Content Type pop-up window appears.
    \n 
    \n<\/li>\n

     <\/p>\n

  2. Modify the fields as per requirements. Refer to the table below for more details.<\/li>\n
  3. Click Save<\/strong>.<\/li>\n<\/ol>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
    \n

    Field<\/span><\/p>\n<\/th>\n

    		\n

    Description<\/span><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n

    \n

    Define Customer Details<\/b><\/span><\/p>\n<\/td>\n<\/tr>\n

    \n

    Content Type Name<\/span><\/p>\n<\/td>\n

    		\n

    Displays the content type name.
    \nThis field cannot be edited.<\/span><\/td>\n<\/tr>\n

    \n

    Consent Mode<\/span><\/p>\n<\/td>\n

    		\n

    In the drop-down list select the relevant consent mode for the new content type. <\/span><\/p>\n<\/td>\n<\/tr>\n

    \n

    Applicable Sources<\/span><\/p>\n<\/td>\n

    		\n

    Select the message source through which you want to send the content-type:<\/span><\/p>\n

      \n
    • Automated Conversation<\/li>\n
    • Bulk Conversation<\/li>\n
    • Interactive Conversation<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
    \n

    Configure<\/b><\/span><\/p>\n<\/td>\n<\/tr>\n

    \n

    Sender ID<\/span><\/p>\n<\/td>\n

    		\n

    In the drop-down list, select the Sender ID that will be associated with this Content-Type. Consent is created only if you receive an incoming request for this content-type using this Sender ID. If you select All<\/b> in the Sender ID drop-down list, you can create a consent for that content-type when you receive an incoming request through any of the Sender IDs configured in your Org.
    \nThis field is available only if you select Sender ID as your consent parameter in Step 1 of the Compliance configuration. If Sender ID is not a consent parameter then consent records for content-type is created using the same Sender ID through which the incoming request is sent.
    \n<\/span><\/td>\n<\/tr>\n

    \n

    Opt-In keyword<\/span><\/p>\n<\/td>\n

    		\n

    Type the specific Opt-in Keywords that you want to associate with this content type.
    \nOnce configured it will override the manual message keywords created in Step 3.
    \n<\/span><\/td>\n<\/tr>\n

    \n

    Opt-In Confirmation Message<\/span><\/p>\n<\/td>\n

    		\n

    Type the message that will be sent to customers in response to the Opt-in request.
    \n<\/span><\/td>\n<\/tr>\n

    \n

    Opt-out Keyword<\/span><\/p>\n<\/td>\n

    		\n

    Type the specific Opt-out Keywords that you want to associate with this content type.<\/span><\/p>\n<\/td>\n<\/tr>\n

    \n

    Opt-Out Confirmation Message<\/span><\/p>\n<\/td>\n

    		\n

    Type the message that will be sent to customers on receiving the Opt-out request.
    \n<\/span><\/td>\n<\/tr>\n

    \n

    Opt-Out Instructions (Optional)<\/b><\/span><\/p>\n<\/td>\n<\/tr>\n

    \n

    Auto append opt-out Instruction in every message<\/span><\/p>\n<\/td>\n

    		\n

    Select the option if you want to add an opt-out instruction to every message that is sent out.
    \n<\/span><\/td>\n<\/tr>\n

    \n

    In an Interval<\/b><\/span><\/p>\n<\/td>\n<\/tr>\n

    \n

    Do not Auto-append opt-out instructions in every message<\/span><\/p>\n<\/td>\n

    		\n

    Select the option if you do not want to add an opt-out instruction to every message that is sent out.
    \n<\/span><\/td>\n<\/tr>\n

    \n

    Opt-out Message<\/span><\/p>\n<\/td>\n

    		\n

    Type the message you want to append as an opt-out instruction
    \n<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

    On the content type page, select next to the content type you want to edit and click Edit. The Edit Content Type pop-up window appears.     Modify the fields as per requirements. Refer to the table below for more details. Click Save. Field Description Define Customer Details Content Type Name Displays the content type name. […]<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[],"lsvr_kba_tag":[281,61,280],"class_list":["post-1689","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_tag-configure-content-type","lsvr_kba_tag-configure-converse-settings","lsvr_kba_tag-configure-new-compliance-1-59"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/1689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/comments?post=1689"}],"version-history":[{"count":3,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/1689\/revisions"}],"predecessor-version":[{"id":3431,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/1689\/revisions\/3431"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/media?parent=1689"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_cat?post=1689"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_tag?post=1689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}