{"id":1629,"date":"2019-09-27T10:10:57","date_gmt":"2019-09-27T10:10:57","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce\/?post_type=lsvr_kba&#038;p=1629"},"modified":"2020-04-24T05:19:39","modified_gmt":"2020-04-24T05:19:39","slug":"enable-converse-desk-on-salesforce1","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/enable-converse-desk-on-salesforce1\/","title":{"rendered":"Enable Converse Desk on Salesforce1"},"content":{"rendered":"\n<p>After completing the configuration of the basic settings of Salesforce Mobile App on the Salesforce platform, you have to launch the <\/span><strong>Quick Start Wizard<\/strong><span> to enable Converse Desk on Salesforce1.<\/p>\n<p><strong>To enable the Converse Desk on SF1:<\/strong><\/p>\n<ol>\n<li>Click <img decoding=\"async\" src=\"\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2019\/09\/setup_icon.jpg\">on the Salesforce navigation bar and then click <b>Setup<\/b>.\n<li>Select <strong>Salesforce Mobile Quick Start<\/strong> by:<\/li>\n<ul>\n<li>Using the <strong>Search Setup\/Quick Find<\/strong> search field, or<\/li>\n<li>Selecting <strong>Platform Tools &gt; Apps &gt; Mobile Apps &gt; Salesforce &gt; Salesforce Mobile Quick Start<\/strong>.<\/li>\n<\/ul>\n<li>Click <strong>Launch Quick Start Wizard<\/strong>.\n<\/li><br><p>\n<img decoding=\"async\" src=\"\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2019\/08\/enb-con-desk-sf1-2.jpg\" style=\"border: 1px solid black\"><\/p>\n<li>Click <strong>Let\u2019s Get Started<\/strong> on the <strong>Welcome<\/strong> page and go to <strong>Step 1: Customize the Navigation Menu<\/strong> page.<\/li>\n\n<li>Drag <strong>Converse Desk<\/strong> under <strong>Available<\/strong> <strong>Items<\/strong> to <strong>Navigation<\/strong> <strong>Menu<\/strong>.\n<\/li><br><p>\n<img decoding=\"async\" src=\"\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2019\/08\/enb-con-desk-sf1-3.jpg\"><\/p>\n<li>Click <strong>Save &amp; Next.<\/strong><\/li>\n<li>On <strong>Step 2: Arrange Global Actions<\/strong> page click <strong>Arrange Global Actions<\/strong>.<\/li>\n\n<li>Drag <strong>New Message<\/strong> under <strong>Available Items<\/strong> to <strong>Selected Global Actions.<\/strong>\n<\/li><br><p>\n<img decoding=\"async\" src=\"\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2019\/08\/enb-con-desk-sf1-4.jpg\" style=\"border: 1px solid black\"><\/p>\n<li>Click <strong>Save &amp; Next<\/strong>.<\/li>\n<li>On <strong>Step 3: Selected Global Actions<\/strong> page click <strong>Next<\/strong>.<\/li>\n\n<li>On <strong>Step 4: Review<\/strong> page review the <strong>Navigation<\/strong> <strong>Menu<\/strong> and <strong>Global<\/strong> <strong>Actions<\/strong> added to <strong>Salesforce<\/strong> <strong>Mobile<\/strong> <strong>Application<\/strong>.\n<\/li><br><p>\n<img decoding=\"async\" src=\"\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2019\/08\/enb-con-desk-sf1-5.jpg\" style=\"border: 1px solid black\"><\/p>\n<li>Click <strong>Next<\/strong>.<\/li>\n<li>On <strong>Step 5: Send Invitations<\/strong> page click <strong>Next<\/strong>.<\/li>\n<li>Click <strong>Finish<\/strong> and return to the <strong>Salesforce Mobile Setup<\/strong> page.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>After completing the configuration of the basic settings of Salesforce Mobile App on the Salesforce platform, you have to launch the Quick Start Wizard to enable Converse Desk on Salesforce1. To enable the Converse Desk on SF1: Click on the Salesforce navigation bar and then click Setup. Select Salesforce Mobile Quick Start by: Using the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[272],"lsvr_kba_tag":[54],"class_list":["post-1629","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-converse_on_salesforce159","lsvr_kba_tag-converse-1-59"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/1629","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/comments?post=1629"}],"version-history":[{"count":5,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/1629\/revisions"}],"predecessor-version":[{"id":4060,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/1629\/revisions\/4060"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/media?parent=1629"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_cat?post=1629"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_tag?post=1629"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}