{"id":1153,"date":"2019-09-26T11:53:06","date_gmt":"2019-09-26T11:53:06","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce\/?post_type=lsvr_kba&#038;p=1153"},"modified":"2020-04-24T05:19:55","modified_gmt":"2020-04-24T05:19:55","slug":"send-message-from-record-details","status":"publish","type":"lsvr_kba","link":"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/send-message-from-record-details\/","title":{"rendered":"Send a Message from Record Details"},"content":{"rendered":"\n<ol>\n<li>On the Salesforce Home page, click <img decoding=\"async\" src=\"\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2019\/08\/icon-1.jpg\">.<\/li>\n<li>Click the object name. The object record list appears.<\/li>\n<div class=\"c-alert-message\">Under Contacts click <img decoding=\"async\" src=\"\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2019\/08\/icon-2.jpg\"> and then select All Contacts from the drop-down menu to view the complete contact record list.<\/div>\n<li>Click a record name. The Record details appear.<\/li>\n<li>Under Contact Details, click <img decoding=\"async\" src=\"\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2019\/08\/icon-2.jpg\">. The drop-down menu appears.<\/li>\n<li>Click <b>Send SMS<\/b>. The Send SMS window appears.\n<\/li><br><p>\n<img decoding=\"async\" src=\"\/docs\/salesforce\/wp-content\/uploads\/sites\/2\/2019\/08\/send-msg-frm-rcd-det-1.59-5.jpg\"><\/p>\n<li>Enter the following details:<\/li>\n<ul>\n<li>Sender ID<\/li>\n<li>Message Template<\/li>\n<li>Message Text<\/li>\n<\/ul>\n<li>If you do not wish to select a template, type your own message.<\/li>\n<li>Click <b>Send<\/b>.<\/li><br>\n<div class=\"c-alert-message\">You can also schedule your message. Refer to the section on <a href=\"https:\/\/staging.txtbox.in\/docs\/salesforce\/knowledge-base\/schedule-bulk-sms\/\">Schedule Messages<\/a> for more detail.<\/div>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>On the Salesforce Home page, click . Click the object name. The object record list appears. Under Contacts click and then select All Contacts from the drop-down menu to view the complete contact record list. Click a record name. The Record details appear. Under Contact Details, click . The drop-down menu appears. Click Send SMS. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[151],"lsvr_kba_tag":[58],"class_list":["post-1153","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-send-messages-22user159","lsvr_kba_tag-converser-1-59-user"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/1153","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/comments?post=1153"}],"version-history":[{"count":21,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/1153\/revisions"}],"predecessor-version":[{"id":4558,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba\/1153\/revisions\/4558"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/media?parent=1153"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_cat?post=1153"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_kba_tag?post=1153"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}