{"id":2403,"date":"2019-09-29T11:25:23","date_gmt":"2019-09-29T11:25:23","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce\/?post_type=lsvr_faq&#038;p=2403"},"modified":"2019-09-29T11:25:23","modified_gmt":"2019-09-29T11:25:23","slug":"48-what-are-the-different-fields-available-on-sms-history-and-conversation-objects","status":"publish","type":"lsvr_faq","link":"https:\/\/staging.txtbox.in\/docs\/salesforce\/faq\/48-what-are-the-different-fields-available-on-sms-history-and-conversation-objects\/","title":{"rendered":"48. What are the different fields available on SMS History and conversation objects?"},"content":{"rendered":"\n<p>The following SMS History fields are available in the managed package:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Campaign \u2013 Lookup of Campaign object<\/li><li>Case \u2013 Lookup of Case object<\/li><li>Contact \u2013 Lookup of Contact object<\/li><li>Conversation \u2013 Lookup to conversation<\/li><li>Converse App \u2013 Lookup to Converse app if message is triggered from converse app<\/li><li>Converse App Action<\/li><li>Converse App Task<\/li><li>Country \u2013 If the country settings is All and country code is added to mobile number, shows the country name<\/li><li>CreatedOn \u2013 Created date<\/li><li>Delivery Error Message<\/li><li>Delivery Status \u2013 Delivery report of outgoing message<\/li><li>Direction \u2013 Shows direction of the messages IN for incoming and OUT for outgoing<\/li><li>Disable SMS On Trigger<\/li><li>External Field \u2013 Unique ID of the record<\/li><li>Lead \u2013 Lookup of Lead object<\/li><li>Message Credits \u2013 Shows how many SMS credits were consumed for that SMS<\/li><li>Message Type \u2013 Shows if it is SMS \/MMS<\/li><li>MMS Subject \u2013 If it is MMS, show the subject of MMS.<\/li><li>Mobile Number \u2013 Shows the mobile number used for sending the outgoing message<\/li><li>Name<\/li><li>ObjectType \u2013 Shows the object name from where the outgoing text was triggered<\/li><li>Opportunity \u2013 Lookup of Opportunity object<\/li><li>Previous Message \u2013 This field populated the lookup of last outgoing message in case of an incoming message<\/li><li>SenderId \u2013 Shows the senderID used for sending\/receiving message<\/li><li>Sent Status<\/li><li>SMS Template \u2013 Lookup of the SMS template used<\/li><li>SMSText \u2013 Shows the message body of SMS<\/li><li>Source \u2013 From where the message was triggered<\/li><li>Status \u2013 Shows the overall status of message<\/li><li>Status Message<\/li><li>Text Unicode \u2013 Shows if the text was considered unicode<\/li><li>Unformatted Phone Number \u2013 Unformats the mobile number<\/li><li>User<\/li><\/ul>\n\n\n\n<p>The following Conversation Fields are available in the managed package:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Account<\/li><li>Campaign<\/li><li>Case<\/li><li>Contact<\/li><li>Converse App<\/li><li>Converse App Action<\/li><li>Inbound Number<\/li><li>isUnread<\/li><li>Last Incoming Time<\/li><li>Last Message Direction<\/li><li>Last Message Time<\/li><li>Last Outgoing Time<\/li><li>Lead<\/li><li>Mobile Number<\/li><li>Mode<\/li><li>New Count<\/li><li>Object<\/li><li>Opportunity<\/li><li>Purpose<\/li><li>Sender<\/li><li>State<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The following SMS History fields are available in the managed package: Campaign \u2013 Lookup of Campaign object Case \u2013 Lookup of Case object Contact \u2013 Lookup of Contact object Conversation \u2013 Lookup to conversation Converse App \u2013 Lookup to Converse app if message is triggered from converse app Converse App Action Converse App Task Country [&hellip;]<\/p>\n","protected":false},"author":5,"template":"","meta":{"footnotes":""},"lsvr_faq_cat":[320],"lsvr_faq_tag":[],"class_list":["post-2403","lsvr_faq","type-lsvr_faq","status-publish","hentry","lsvr_faq_cat-message-delivery"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_faq\/2403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_faq"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/types\/lsvr_faq"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/users\/5"}],"version-history":[{"count":1,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_faq\/2403\/revisions"}],"predecessor-version":[{"id":2404,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_faq\/2403\/revisions\/2404"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/media?parent=2403"}],"wp:term":[{"taxonomy":"lsvr_faq_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_faq_cat?post=2403"},{"taxonomy":"lsvr_faq_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_faq_tag?post=2403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}