{"id":2283,"date":"2019-09-29T10:41:13","date_gmt":"2019-09-29T10:41:13","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce\/?post_type=lsvr_faq&#038;p=2283"},"modified":"2019-09-29T10:41:13","modified_gmt":"2019-09-29T10:41:13","slug":"107-some-text-messages-that-are-sent-out-are-not-logged-in-the-converse-desk-at-all-for-example-as-a-salesforce-user-when-i-send-out-a-text-message-to-myself-through-the-conversation-panel-i-do-re","status":"publish","type":"lsvr_faq","link":"https:\/\/staging.txtbox.in\/docs\/salesforce\/faq\/107-some-text-messages-that-are-sent-out-are-not-logged-in-the-converse-desk-at-all-for-example-as-a-salesforce-user-when-i-send-out-a-text-message-to-myself-through-the-conversation-panel-i-do-re\/","title":{"rendered":"107. Some text messages that are sent out are not logged in the Converse Desk at all. For example, as a Salesforce user when I send out a text message to myself through the conversation panel, I do receive the message. However, I am unable to view it under the sent items on the desk. Is this a configuration issue?"},"content":{"rendered":"\n<p>There could be two possible reasons for this:<\/p>\n\n\n\n<p>1.Opportunity is not part of MoC;<\/p>\n\n\n\n<p>or<\/p>\n\n\n\n<p>2. The sender ID and phone number combination received in the last message was from the Contact record.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There could be two possible reasons for this: 1.Opportunity is not part of MoC; or 2. The sender ID and phone number combination received in the last message was from the Contact record.<\/p>\n","protected":false},"author":5,"template":"","meta":{"footnotes":""},"lsvr_faq_cat":[320],"lsvr_faq_tag":[],"class_list":["post-2283","lsvr_faq","type-lsvr_faq","status-publish","hentry","lsvr_faq_cat-message-delivery"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_faq\/2283","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_faq"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/types\/lsvr_faq"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/users\/5"}],"version-history":[{"count":1,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_faq\/2283\/revisions"}],"predecessor-version":[{"id":2284,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_faq\/2283\/revisions\/2284"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/media?parent=2283"}],"wp:term":[{"taxonomy":"lsvr_faq_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_faq_cat?post=2283"},{"taxonomy":"lsvr_faq_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_faq_tag?post=2283"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}