{"id":2281,"date":"2019-09-29T10:40:49","date_gmt":"2019-09-29T10:40:49","guid":{"rendered":"https:\/\/staging.txtbox.in\/docs\/salesforce\/?post_type=lsvr_faq&#038;p=2281"},"modified":"2019-09-29T10:40:49","modified_gmt":"2019-09-29T10:40:49","slug":"108-when-i-send-an-sms-on-opportunities-only-an-outgoing-message-was-logged-to-test-it-i-sent-a-text-back-this-was-logged-under-me-as-a-contact-and-not-as-a-direct-reply-to-the-message-sent-from-t","status":"publish","type":"lsvr_faq","link":"https:\/\/staging.txtbox.in\/docs\/salesforce\/faq\/108-when-i-send-an-sms-on-opportunities-only-an-outgoing-message-was-logged-to-test-it-i-sent-a-text-back-this-was-logged-under-me-as-a-contact-and-not-as-a-direct-reply-to-the-message-sent-from-t\/","title":{"rendered":"108. When I send an SMS on opportunities only an outgoing message was logged. To test it, I sent a text back. This was logged under me as a contact and not as a direct reply to the message sent from the Opportunity. Why did this happen?"},"content":{"rendered":"\n<p>No, this is not a configuration issue. Notifications sent to Salesforce users are not associated with conversations and will not be displayed on the conversation desk.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>No, this is not a configuration issue. Notifications sent to Salesforce users are not associated with conversations and will not be displayed on the conversation desk.<\/p>\n","protected":false},"author":5,"template":"","meta":{"footnotes":""},"lsvr_faq_cat":[320],"lsvr_faq_tag":[],"class_list":["post-2281","lsvr_faq","type-lsvr_faq","status-publish","hentry","lsvr_faq_cat-message-delivery"],"_links":{"self":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_faq\/2281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_faq"}],"about":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/types\/lsvr_faq"}],"author":[{"embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/users\/5"}],"version-history":[{"count":1,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_faq\/2281\/revisions"}],"predecessor-version":[{"id":2282,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_faq\/2281\/revisions\/2282"}],"wp:attachment":[{"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/media?parent=2281"}],"wp:term":[{"taxonomy":"lsvr_faq_cat","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_faq_cat?post=2281"},{"taxonomy":"lsvr_faq_tag","embeddable":true,"href":"https:\/\/staging.txtbox.in\/docs\/salesforce\/wp-json\/wp\/v2\/lsvr_faq_tag?post=2281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}