48. What are the different fields available on SMS History and conversation objects?
The following SMS History fields are available in the managed package:
- Campaign – Lookup of Campaign object
- Case – Lookup of Case object
- Contact – Lookup of Contact object
- Conversation – Lookup to conversation
- Converse App – Lookup to Converse app if message is triggered from converse app
- Converse App Action
- Converse App Task
- Country – If the country settings is All and country code is added to mobile number, shows the country name
- CreatedOn – Created date
- Delivery Error Message
- Delivery Status – Delivery report of outgoing message
- Direction – Shows direction of the messages IN for incoming and OUT for outgoing
- Disable SMS On Trigger
- External Field – Unique ID of the record
- Lead – Lookup of Lead object
- Message Credits – Shows how many SMS credits were consumed for that SMS
- Message Type – Shows if it is SMS /MMS
- MMS Subject – If it is MMS, show the subject of MMS.
- Mobile Number – Shows the mobile number used for sending the outgoing message
- Name
- ObjectType – Shows the object name from where the outgoing text was triggered
- Opportunity – Lookup of Opportunity object
- Previous Message – This field populated the lookup of last outgoing message in case of an incoming message
- SenderId – Shows the senderID used for sending/receiving message
- Sent Status
- SMS Template – Lookup of the SMS template used
- SMSText – Shows the message body of SMS
- Source – From where the message was triggered
- Status – Shows the overall status of message
- Status Message
- Text Unicode – Shows if the text was considered unicode
- Unformatted Phone Number – Unformats the mobile number
- User
The following Conversation Fields are available in the managed package:
- Account
- Campaign
- Case
- Contact
- Converse App
- Converse App Action
- Inbound Number
- isUnread
- Last Incoming Time
- Last Message Direction
- Last Message Time
- Last Outgoing Time
- Lead
- Mobile Number
- Mode
- New Count
- Object
- Opportunity
- Purpose
- Sender
- State